Rocketlane Case Study
"Having successfully migrated from another solution to Rocketlane ourselves, we have firsthand experience with the critical steps required for a seamless transition, says Chris. "This insight allows us to help organizations unlock Rocketlane’s full potential for professional services automation and customer onboarding."
BACKGROUND
nCloud Integrators, a leading software implementation and data integration consulting firm, is a
preferred implementation partner of Rocketlane.
Founded in 2018 by Chris Darius and Brian Hodges, who previously built and led a $100M+
professional services business, nCloud Integrators has already partnered with more than 600
companies on 800 projects. The company’s proven Accelerate Methodologies helps its
customers achieve faster, more effective launches of professional services, project
management, onboarding, and customer success platforms—including Rocketlane.
CONTEXT
nCloud Integrators wanted to simplify and enhance its customer experience, and Rocketlane
played a pivotal role in achieving that goal. With Rocketlane, the company was able to improve
client engagement, streamline internal processes and enhance reporting capabilities.
“To date, we’ve used Rocketlane for the management of more than 400 projects,” states Chris Darius, Co-Founder of nCloud Integrators. “Rocketlane provides outstanding project management capabilities and facilitates a process that brings partners, customers, and vendors together in an orchestrated way. This allows for a more collaborative and efficient project with the ability to automate many tasks that would have otherwise been manual.”
Rocketlane’s project capabilities then tie back seamlessly into the reporting details the company
needs to build and grow its consulting business. In addition, customers can quickly view project
updates and status reports, access key documentation, understand detailed timelines and easily
recognize tasks to complete.
“Since all customer communications are sent through Rocketlane, our entire team can see what is being accomplished with each customer and reference historical information as needed,” continues Chris.
RESULTS
nCloud Integrators estimates that since implementing Rocketlane two and a half years ago, the
company has saved over 2,000 hours in consulting and management time, because all of its
project management, status updates and project reporting is streamlined and easily accessible
by all parties. In addition, standard project templates allow the company to set up new
customers quickly based on each customer’s implementation services needs.
NCLOUD’S UNIQUE ROCKETLANE APPROACH
"Having successfully migrated from another solution to Rocketlane ourselves, we have firsthand experience with the critical steps required for a seamless transition, says Chris. "This insight allows us to help organizations unlock Rocketlane’s full potential for professional services automation and customer onboarding."
Leveraging this expertise, nCloud Integrators has developed its Rocketlane implementation service to guide companies through a smooth and effective adoption. nCloud Integrators' Rocketlane Accelerate Quickstart Service follows a structured five-phase approach—Kickoff, Initialize, Build, Activate, and Run—enabling organizations to quickly realize the platform’s value. For companies already using Rocketlane, nCloud’s Rocketlane Expert Services provide strategic guidance in resource management, capacity planning, and methodology development to enhance efficiency and scalability.
ADVICE FOR OTHER COMPANIES IMPLEMENTING ROCKETLANE
"Starting with a clear understanding of your business outcomes and data requirements is crucial," says Chris. "Rocketlane is a powerful platform, and setting clear objectives from the outset ensures that key implementation decisions—such as templates, reports, and workflows—are aligned with your goals.”
As the premier Rocketlane implementation partner, nCloud Integrators combines real-world
experience, deep data management expertise, and a proven track record in customer
onboarding.
"It’s incredibly rewarding to see our strategic guidance and recommendations drive meaningful results—not just for our clients, but also within our own team as we leverage Rocketlane to optimize our operations," states Chris.