Professional Services Organization
Growth & Improvement
nCloud Integrators can help improve your Professional Services Organization so that your customers can get up and running quickly and continue to find value in your solutions with additional offerings.
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Streamline Customer Onboarding
A new customer purchases your product. Now, it is up to you to ensure valuable onboarding and quick adoption. Following the LAER (Land, Adopt, Expand, Renew) process, nCloud Integrators offers a series of best practices and deliverables for developing or improving your implementation process to keep your new customers happy.
Offer New Strategic Services
Creating additional offerings builds stronger relationships with your customers while providing additional ongoing revenue for your organization. nCloud offers roadmaps for establishing the following programs:
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Technical Account Manager (TAM) Services
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Expert Services
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System Administration Services
These services provide additional technical expertise to your customers at varying levels during the course of their customer journey with you, establishing you as a more valued partner.
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Develop Partner Program Offerings
nCloud Integrators can help you develop a successful Partner Program to expand capability and capacity around your products and services. We will guide you through the process of building a program that includes:
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Partner Development and Alignment with Company Goals
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Partner Identification and Selection Process
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Joint Solution Development
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Training and Enablement
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Governance Programs and Metrics
Webinar: A Systematic Approach to Moving to PS Profitability
Picture having a comprehensive playbook of actionable strategies ready for immediate implementation that could help you maximize your Professional Services (PS) organization's profitability.
In this recent webinar, Brian Hodges, Co-founder of nCloud Integrators, and Srikrishnan Ganesan, CEO of Rocketlane, reveal tried-and-tested strategies for driving profitability in PS organizations, including financial data analysis, creative pricing, accelerated delivery, shared services, and more.
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