Customer Success
Industry Resources 

I’ll share effective strategies we've used with our customers to design purposeful, engaging surveys and tips to boost response rates.

Today, a CSP must deliver more than just basic functionalities—it needs to be a catalyst for growth, innovation, and a seamless experience.

STOCKHOLM / LOS ANGELES and POWELL, OH – Planhat and nCloud Integrators are pleased to announce they have entered into a global strategic...

apree health is on a mission to build the first end-to-end healthcare solution that redefines the care experience and transforms the way...

Customer health scores are vital metrics for any customer success (CS) organization, serving as a North Star indicator of customer...

This article discusses a framework for operationalizing outcomes and delves into four essential principles to achieve impactful results.

Whether you're a seasoned professional venturing into a new territory or a visionary leader initiating a CS Ops function from scratch, these

Are you ready to take your customer success and Gainsight operations to the next level this year? Look no further than nCloud Integrators'

The Gainsight Pulse Europe CS Operations Track was designed for those looking to connect with other CS operations professionals, learn...